Xpressbees Logistics — bad response from courier boy

Address:

Bagalkot, Karnataka, 587102

I have placed a order in paytm on 9th dec. And it reached my destinations on 14th dec. And courier boy called me in evening and asking me to come to office to collect order. But i told him to come to my delivery address. But he gave reason to paytm as customer was not contactable and the order was got cancelled. Please take action on him.

Place:bagalkot
Courier name:abhishek m