Xpressbees Logistics — boat 225 headset not delivered to company

Address:

New Delhi, Delhi, 110013

Hi team,
My packet has been picked up your courier guy ([protected]) on 10th october 2019. But still the packet is still not delivered to the company.
When i ask him about the product he told me that he had the packet with himself and he is not going to delivered it because he didn't get that case so he is not going to delivered it. I have already done complaints my mail on [protected]@xpressbees.com but still no one calls me.
Even i have recording of that courier boy.