Xpressbees Logistics — complain about too much delay in pickup from your guy

Address:

Gurgaon, Haryana, 122015

This is my reverse pickup no[protected] which i received through message on 12 Nov, 2018 . On 20th Nov your guy came for pickup without giving me message, unfortunately i was not present at my receiving address which is my office address. Your guy told me that sir 'send me your residence address i would pick from there ' then i did the same but no one came for the pickup then last day i called him again then he told me that you have to register new request for the pickup because pickup address couldn't be changed then i asked him why did you not told me that on the same day. then he promised me that he will pickup up today from same pickup address but he didn't come today.Is this your company services? i am unhappy with your services. At last i want my unit pickup as soon as possible and a strict action against your guy. His contact no is [protected]
And remember give me alert message before coming to pickup