Xpressbees Logistics — Courier boy product not delivered giving false statement

Address:

52/22 Udaiganj cantt road Lucknow pin-226001 mb-9335837076

I received message from Xpress Bees,
AWB: [protected] from BIG SHIP not fulfill due to incomplete address For Query call : [protected]. At 08:34pm on 04/09/2021 .As there was no message aur call to receive my products before this message., I have mentioned my mobile number along with address. Mr Sarfarz from NV SHOPEE help me to send courier boy number, I called him to confirm for my delivery he refuses he is not carrying it. I HV record his call and send to sarfarz. Your courier boy Shiv lal khurana and his number [protected].
BEFORE THIS DELIVERY I HAVE ALREADY RECEIVED OTHER PARCEL FROM YOUR COURIER. PLZ CHECK IT.