I have ordered an item from snapdeal its been two days since it reached cochin and it has not been delivered. I have already contacted xpressbees customer care service and they are giving the same answer that it will be delivered today. And when it's after 7pm they will sent a message to my phone it cannot be delivered today since i am not available to accept delivery and they didn't even contact me once. I have already paid for this product through online and not yet received. And i contacted the customer care the xpressbees logistics address or phone number of cochin head office and they are not able to provide it and i am tired of waiting. Please respond to my complaint and take necessary action about this situation that i am facing.
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Jul 28, 2016
Complaint marked as Resolved
XpressBees Logistics customer support has been notified about the posted complaint.
Verified Support
Jun 27, 2016
XpressBees Logistics Customer Care's response Dear Naveen,
Request you to share your tracking number in order to resolve the issue.
Thank You.
Team Xpressbees.
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.
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We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal