Xpressbees Logistics — delayed delivery more than 10 days

Address:

523357

Hi,

We have booked a product in paytm mall and its reached the xpressbees hyd/hub hyderabad. When i am tracking the awb number they are showing the product is in still hyd main hub,

Still i haven't received the parcel. When i ask to customer care why r u delay the delivery parcel more than 10 days (They told we had an issue on hyd main hub, please wait 24 to 48hrs it will deliver soon. But the shipment was stoped at[protected]:57. Now the date was[protected].

Pleas send the parcel as soon as possible. The problem is in hyd that's not my problem i have paid money also..

Shipment id[protected]
Order type - pre-paid
Hub location - hyd/hub-hyderabad

Thanks,
Maniveera