Xpressbees Logistics — Fake reason for non delivery multiple times

My order was to be delivered today[protected] but as usual around 8pm they updated in the app that delivery attempted but failed since customer was not available. We have very sorted records of every person coming in our society for with we get a call to allow that person. however, no one came for delivery and update with fake reason. This is not the first time Xpressbees is doing. They always delay the orders. Pathetic delivery system. I need my product today itself and this is every time a mental harrasment to reach out to support team and they are again not available after evening for help.