[Resolved]  Xpressbees Logistics — False status updates on tracking/shipment not delivered

Address:

Pune

Bought items from saaboo.com which was to be delivered by Xpressbees. But for the last 3 days, the status is falsely getting updated to Customer not at address, not reachable by phone, and suddenly today the status was updated to "Customer wants future delivery". No calls were ever made and looking at other complainants it seems this is strategy of them for lost shipments or shipments stolen/misplaced by their employees.
Shipment departed Chennai on Dec 24th 2021
Arrived Kolkata Dec 27 2021
Last update Dec 29 2021 "Customer wants future delivery"
Xpressbees is not responding to email correspondence and their customer service representatives over phone remain extremely busy without any callbacks.