Xpressbees Logistics — Fraud product delivered

I have never ordered the product but all my personal details are correct on the package which has come form XpressBees, They called my mom saying that we have ordered some product and must pay Rs.****/- please refund our amount it is not 1 or 2Rs. to leave, it is thousand change. If there is no From address on the package why this logistics should accept it that is my question?, like this many people have lost their amount due to this fraudlent calls and fraud product delivery. If you people do such things how the customers will have trust on buying online. please refund our amount, due to this pandemic its very difficult for us.