Xpressbees Logistics — have not received mobile cover ordered from screen guards.com

I am not able to receive my order of a mobile cover from your company (Order number:- [protected]). I constantly get message from your company that i have opted for future shipment but i have taken no such steps. It has been a week more than the expected delivery period but still i have not received my product. I kindly request you to take corrective measures and stop further inconvenience. I am really disappointed in your services.