Xpressbees Logistics — I didn't receive my prepaid product track number is [protected]

I didn't recieve my prepaid product which shipped on 6th August 2021.the product marked in the sight is on 12th August 2021 @1.01pm . But the product didn't recieve yet. The product which is very expensive. Please deliver the product in this week or please return me the amount which cost 3500 rupees.
My contact number is [protected].
Thank you .