Xpressbees Logistics — Late delivery, False information and open parcel

Address:

District:-Dindori, Madhya pradesh

Delivery date of my order from healthkart was 2/06/2020 but till 5/06/2020 it was not delivered. Then i got a message saying that "you have opted for late delivery thats why we are unable to deliver your order."
But i have not opted for any late delivery. Then i myself went to the xpressbees dispatch center. There i found that my order was their but it was opened. This type of service should be banned.