Xpressbees Logistics — Long delayed delivery without any update or information in tracking history and no response from customer care

I ordered an easel through etsy on 22nd December. The expected delivery date is 29 December. Without any notice or information my shipment was not shipped until 29 th December. Even after several calls to customer care etc there was no response from anyone. They didn't even talk to me regarding the issue and there was no update from anyone anywhere. It is with courier people till 29th. Then they shipped my product on 29 th after so much discussion with the seller.
Due to health issues i cannot work on my paintings without easel. Due to this delay in shipping I lost so much of my valuable time and lost one of my painting order which costs 30, 000 rs just because of this delay.
Now i cannot accept this .
I want compensation for delay in shipping without notice otherwise i will proceed further in consumer court.