Xpressbees Logistics — Misbehavior and said no home delivery

Hi,
We ordered from bijnis app, they sent the order through xpressbees logistics with tracking no [protected].
The owner of the franchise of xpressbeas at buldana, maharashtra pin 443001, told to collect parcel from office, no home delivery from us, and warned if we didnt pickup till 5 pm he will cancel order and send back.

We paid about 500 courier charge.

If i didn't get my shipment, i will sue your company, also take back your franchise from this man at our location.