Xpressbees Logistics — My product is missed by courier and misbehaving

Address:

Rourkela

Sir I am sanjoy a physically challenged person booked medicine from jiva ayurvedic on 1st October and they dispatched it via xpressbees courier having AWB number [protected] since last 5 days every day I am getting msg your order is out for delivery since 09/10/2022 and the courier boy mobile number given to me is [protected] when I enquire about my product he scolding me with unparliamentary language and telling your medicine is missing on the way please help me to give me justice I am a 75% disabled person