Xpressbees Logistics — my product is not delivered it's taking too much days

Address:

Nagercoil, Kanyakumari, Tamil Nadu

Hi,
I have ordered an product from mcaffiene. The product has to be delivered at 10th december and today it is 21st december none of your team from nagercoil branch have contacted me but each day i get a message stating it is out to deliver. But am not getting any calls or messages after that and they just send customer refused the products. My question is without even contacting or making an attempt to deliver the item how stupid you will state that customer refused it. Is this the way you deal with a customer. I even called to the office and the customer care number and there was no response from your end. Is this the way you run a courier service. I wonder how irresponsible is your team and your customer care too.

Please deliver the product as soon as possible.in case if your irresponsible team cannot deliver the item please let me know i will help myself to reach your office and get the products since i have paid for it. Know the value of time and money.