Xpressbees Logistics — Non-delivery of consignment, but showing delivered. False order history generation

Address:

Xpressbees, Plot No 35, 2nd floor, Evergreen Industrial Estate, Satya Darshan Colony, Gundavali, Andheri East, Mumbai, Maharashtra - 400053

On 15th April 2022, Mr Ajay Jumani, owner of Shree Krishna Crystals, Mumbai, despatched crystal products worth around Rs. 8000 to my residence at Patna through Xpressbees. Shipping Id: [protected].

I never received the consignment. Upon following up with Mr. Jumani, he shared the order history (enclosed) that mentioned that the order had been delivered to the customer on 20th April 2022.

This is just not possible, as due to a family bereavement, my entire family left for Delhi in the early hours of 20th April 2022.

Despite repeated follow-ups with Xpressbees about the person to whom the consignment was delivered to, Mr. Jumani has not received a response.

This is highly irresponsible behaviour on the part of Xpressbees and has resulted in the mental harassment of both myself and Mr. Jumani.

I request your help in the early receipt of my product.