Xpressbees Logistics — Non delivery of medicines

Address:

Delhi

I had ordered an item from Ms Healthmug which was given to Expressbes for delivery vide AWB[protected] . Today ( 12/06) at 2 PM I got a message from the guard of our housing society asking for permission to let courier from Expressbees for delivery which I gave . As no delivery was made I contacted the guard at 3 PM, who in turn contacted the delivery agent and was told that medicines are delivered in the evening . At 4 PM I got a message from Expressbees saying that as I had changed the delivery time the item could not be delivered . I contacted them on phone and was told that someone will get in touch with me in 30 minutes, this was at 4 PM. It is 7.45 PM and not only have I not got my delivery but neither has anyone contacted me . Why take permission for delivery if you are not delivering, and then lie that I had changed the delivery time !!!