[Resolved]  Xpressbees Logistics — Not delivering my shipment

My shipment AWB [protected] is just lying in the destination city near me but they are not at all delivering it. It's been 10 days now, no update. Tried to contact them through email, twitter, customer care but nobody replied. Very pathetic service. Also tried to visit their franchise in Thane but they are shut or shifted & the updated address is not available anywhere in Thane. Pathetic service. Attaching screenshot as proof.