Xpressbees Logistics — not received my courier till now

Address:Thane, Maharashtra, 401209

I have placed an order from the paytm on 28 september 2018. And then i got a message that your has been dispatched with our courier partner xpressbes on 2 october 2018 and will drlivered you 9
On 9 october 2018. And when i am tracking my courier through tracking id it is showing my order is in delhi. And today 9 october i am not received my order. My order is still in delhi not dispatched.
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Sir my order on 3rd october and delivery date is 7th october but still I didn't got my product as today is 10th october...via xpressbee it location showing in gurgaon Delhi... Please inform me
First, they come out for delivery but without contact the customer they send a message mentioning that they could not reach the customer. Is there any problem in their office always or it's always fault of their courier delivery person.Many time the product goes back to the company because their false attempt.

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    XpressBees Logistics Phone
    +91 20 4911 6100
    XpressBees Logistics Address
    3rd and 4th Floor, Rajashree Business Park, Plot No 114, Survey No 338, Tadiwala Road, Nr. Sohrab Hall, Pune City, India - 411001
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