[Resolved] Xpressbees Logistics — Order no - r[protected] - irresponsible delivery guys | |||||
Awb shipment no[protected], order no : r[protected] - 1 and Awb shipment no[protected], order no : r[protected] - 2 2 items dated[protected] to be received on[protected] and[protected] respectively. Delivery guy has collected money again for the 1st product from my family member who collected the product. But it which was already prepaid. And for the second product, delivery guy has not reached the destination at all just because i could not be available on phone. I called him back after 10 minutes and informed him to deliver the product and to call back if needed. I also sent an sms back. But he never came and he has updated the status as consignee refused to accept. How can i refuse when i called back and was available at home all the day waiting for the courier. Please take the necessary action to return my money of the 1st product and to deliver the 2nd product to me immediately. I am very much angry and disappointed by the courier services. Please solve both the issues as soon as possible. You are not doing anything for free. Then how can you be so irresponsible? Why do you have to keep these kind of irresponsible delivery guys? Tried searching for the bangalore office address. Nowhere the address is mentioned. Looks you are doing these purposely and so not mentioning the addresses. There are so many complaints on this company, even then problems are created repeatedly. Seems this company is shameless. Was this information helpful? | |||||
Oct 16, 2016 Complaint marked as Resolved Item 2 of the said order was delivered 2 days after the complaint was raised i.e on 8th October 2016 and the the money of the item 1 of the said order was refunded on 16th October 2016 which took around 10 to 11 days to resolve. I had also sent a mail to Voonik and Xpressbees.
There were regular followups about the issue by Xpressbees.
Xpressbees - email: [email protected], Ph : 020-49116100, 020-67294200
Voonik - email: [email protected], Ph: 080-66667777
Thank you for every one who were involved in resolving this issue XpressBees Logistics customer support has been notified about the posted complaint. | |||||
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+91 20 4911 6100
3rd and 4th Floor, Rajashree Business Park, Plot No 114, Survey No 338, Tadiwala Road, Nr. Sohrab Hall, Pune City, India - 411001
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