[Resolved]  Xpressbees Logistics — Order shown as delivered but not delivered actually

I have placed an order from The Souled Store. Order was supposed to be delivered on 11th July 2022.
The order status is now showing as Delivered over the Souled Store app as well as on the Xpressbees tracking. But I have not received the order, neither did I got any call from the Delivery person/company for anything.
I have verified my contact information everything required is available and correct.
I tried to contact customer care but executives were not available.
Kindly resolve my issue ASAP.
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Jul 14, 2022
Complaint marked as Resolved 
Order was delivered successfully.
XpressBees Logistics customer support has been notified about the posted complaint.
Complaint comments 

Comments

Mujhe mera order nhi milla jo mene kiya tha wrong dress deliver ho gya h aap please isse Aa kr leke jaiye or mera order as soon as possible before 28july deliver kriye
if my order show me proof of delivery, you delivered without otp, i have a recording of your delivery boy he sell my product to someone else, i have same issue two times, it almost a 2 month still not resolve my issue, and i didn't get any products, you clearly see their is not my company name, how you delivery products without otp
my complaint id[protected]
and 97732134
and your delivery boy took my adhar number and fill it on that

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    3rd and 4th Floor, Rajashree Business Park, Plot No 114, Survey No 338, Tadiwala Road, Nr. Sohrab Hall, Pune City, India - 411001
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