Xpressbees Logistics — Order undelivered and false reasons were updated.

Xpressbees Logistics — Order undelivered and false reasons were updated.

A Ashika A Oct 13, 2022 Oct 15, 2022 This thread was updated on Oct 15, 2022

My order was out for delivery on 12- Oct and also got a delivery code OTP message. But the delivery agent did not come to my location nor did he contact me. The same day evening I got a message that the order was undelivered as customer refused OTP based delivery. Such a false information. I tried calling the customer care number but no use. The Toll free does not work at all. AWB:[protected]. I need my order to be delivered ASAP. Was this information helpful? No (0) Yes (1)
XpressBees Logistics customer support has been notified about the posted complaint. Oct 15, 2022 Updated by Ashika A I received a message from XpressBees on 14-Oct that my order is out for delivery. The delivery partner did not come to the destination location nor did contact me. But at the end of the day I get a notification that order undelivered as customer is not available. False reasons are updated again. Today 15- Oct again my order is out for delivery but haven't received any call from delivery agent. Very poor service, the complainant number is also not working. They don't reply to mails as well. Take strict actiond and deliver my order. AWB:[protected]
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Ashika A

Oct 15, 2022

I received a message again on 14-Oct that order is out for delivery. The delivery agent didn't come to the destination location nor did he call me. But I got a notification that order undelivered as customer was not available.
Again order was undelivered with false information.
Today on 15-Oct I received a message that order for delivery but I still haven't received my order or any call from delivery agent.
Very poor service.
AWB: [protected]