Xpressbees Logistics — parcel from shein[protected]

Address:6th Floor, General Mills India Pvt. Ltd, Prudential Building, Hiranandani Business Park, Powai, Mumbai City, Maharashtra, 400065

The delivery executive, contact number - [protected], never called me to inform about the order delivery.

Instead, I called him to check when he will be coming in the area to deliver the order. He told me that he will be there in 15 minutes. I waited for almost an hour and called him again, to which he replied that he called me 5 times but I never received any call from him. He was ruder and arrogant to inform and was in near by building. I told him to come back and give the order, which he refused rudely, saying this is not possible.
I had to ask a person to go to that building on bike and take my order.
Such service attitude is not acceptable. I wouldnt have called myself if I planned to not pick his calls later.
Request XpressBees to look into this matter and take appropriate action.
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XpressBees Logistics customer support has been notified about the posted complaint.
Jun 21, 2019
Updated by no1234
Just came to know about a glitch in XpressBees System, the delivery person's contact I was given through text message carried order of a different person with same name. Tried to contact the customer service, but they had no update as well, just kept saying, "it will be delivered today"
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    3rd and 4th Floor, Rajashree Business Park, Plot No 114, Survey No 338, Tadiwala Road, Nr. Sohrab Hall, Pune City, India - 411001
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