Xpressbees Logistics — Product- earrings

I have placed an order from meesho. My shipment was to be delivered by xpressbees. I didn't receive any call or email or messages but I have been told that I wanted future delivery which I didn't say. It's been more than four to five days i have still not received my order. Plus it's a pre-paid order Which makes me worry more.

This is the message I got
AWB:[protected] from Online not fulfil as you want delivery later.

Please look into this.