| Address: | Vidhushah Manzil, Charuvilakom, Amaravila P.O , TVM , PINCODE:695122 | | Website: | www.xpressbees.com |
Mohammed Riyas A
From Amaravila, Thiruvananthapuram, Kerala
May 2, 2022
I placed an order from shiprocket.in. Order ID [protected] placed on 20 April 2022. They shipped order using xpressbees courier via AWB Number: [protected]. Order received in Thiruvananthapuram on 20th April at 05:45 PM. It could have been delivered on same day or next day. But they didn't deliver. Moreover there is no delivery till 2 May 2022. I called there customer care xpressbess for Many times but they say please call again later. I called Shiprocket customer care, their contact number is not working sometimes ring going but they didn't connect my call. The shipment arrived in Thiruvananthapuram on 20th April 05:45 PM, it could have been delivered on that day only... or can be delivered next day.Now 12 days gone. Still no sign of delivery... No contact info for Thiruvananthapuram... what the hell is this? Why Shiprocket is not using a good courier? This is my 2nd order from Shiprocket. The earlier order too was delivered after so many complaints. So what Shiprocket thinks? Customer should post complaint on various sites, and then only they will deliver the shipment? Why Zovi is using such a bad courier that doesn't have even a contact number ? I want urgent delivery of my order by 3rd May evening positively... otherwise I will proceed with legal methods for the inconvenience caused to me.. For your information, most of e-commerce companies like flipkart, jabong and Yepme...They all deliver in maximum 2-3 days... So compare your service ... where u stands... It’s only the quality of service that is going to improve your brand... I want the order delivery by today or tomorrow itself... otherwise I will make big problem against u.
I will contact with consumer court against the Shiprocket and xpressbees courier service, if this is not solved.Contact me as soon as possible.
Regards
Mohammed Riyas A [[protected]]
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