Xpressbees Logistics — Product Not Delivered but showing customer not available.

Address:

HOUSE NO 16 OLD KHB COLONY ,KOTHARY QUATHERS

I ordered a product with AWD Number: [protected] but have not been able to receive this product since December 12th it was supposed to deliver on 12th December 2022. on the website, it is showing the customer is not available /the Customer denied OTP verification.
but the thing delivery boy never called me to get OTP/ informed me about
the delivery of this product.
you can contact me on [protected]/[protected] via phone