| Address: | Xpressbees Siliguri |
Since 26th July 2022 I've been getting message saying, my product is "out for delivery" and i didn't receive my parcel! Later i got message from Xpressbees saying the "delivery couldn't be made as customer denied OTP based". The delivery executive didn't attempt to make any delivery that day but cited his won reason (the above mentioned); he didn't even call once; instead i tried calling his no. but always said switched off;
Same story the next day (27th July), got msg "product out for delivery"; no calls from the delivery executive; didn't attempt to deliver my product and later in the evening got message saying "customer unavailable, so delivery failed". The delivery man didn't attempt to deliver but cited his own reason yet again!!
Same thing happened on 28th July as well.
Today (29th July), got msg again "out for delivery". Yet no sign of delivery; no phone calls from delivery executive.
I called up the Xpressbees customer care service, he said he will register my complain and get my product delivered itself today! But no sign of delivery again!!
Frustrated with the service provided by Xpressbees courier service.
I want my product delivered at the earliest safe and sound!!
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