Xpressbees Logistics — Rude impolite behaviour by delivery staff

I have already spoken telephonically to Mr.Raj & Mr.Wasim of your Customer care team on 21st and 22nd Oct resp regarding my bad experience with your courier staff

Two times delivery guy named Rohit on 19th Oct and 22nd Oct 2016 instead of delivering package from Snapdeal was not ready to show/part with package without paying first.On being told that as per Snapdeal policy the customer is allowed to inspect the package for damages the delivery boy rudely left without replying.To add to this problematic situation his immediate higherup Mr.Dinkar when communicated has also shown least respect and the indecency continued in the hierarchy.As of now two sarees have come to my end but not delivered and one more saree is in transit and will be delivered by you in all 3 items ( sarees )

I have checked your website in which it is stated that a customer can satisfy by checking the product at the doorstep. Why is this principle not followed.
Rude impolite behaviour and moving out without delivering the product will not be tolerated by anyone.Such guys are reason for UNBOXING SADNESS.
Details of the incidences are already communicated to your customer care team but still providing info for your perusal and necessary immediate action

1)Natraj purple faux georgette saree Rs.628
order no:[protected] dtd 12 Oct 2016

2)Creative sarees green Georgette saree Rs.722
Order no:[protected] dtd 19Oct2016

3)Deepak purple crepe Saree Rs.327.
Order no:[protected] dtd 19Oct2016
Kindly let me know the status schedule of proper delivery and hope you take appropriate action against concerned persons
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XpressBees Logistics customer support has been notified about the posted complaint.
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Dear sabrav,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

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    3rd and 4th Floor, Rajashree Business Park, Plot No 114, Survey No 338, Tadiwala Road, Nr. Sohrab Hall, Pune City, India - 411001
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