There was a shipment no.[protected] from paytm in name of surender singh i. E. My name. The status was shown delivered 0n 16/11/2018 by mr. Narbeer singh (Mob. No.-[protected]) while actually i didn't get any delivery. I repeatedly called him telling about wrong delivery. But he continuously prevaricated me by saying that delivery would be done in 1-2 hours. I trust him and didn't report to paytm. He take advantage of paytm policy of reporting within 3 days. Then either he didn't pick up my phone or ignore my request. The signature of receiver clearly shows malafide intention in it because ever first letter is not recognizable. Moreover name of receiver is not disclosed. This clearly shows treacherous intentions. I have repeatedly attract attention in this issue on customer care no [protected]. I was assured of taking action against the culprit within 24 hrs from 18/11/2018 till today. But result didn't comes out. The apathy to issue actually put me in a severe mental trauma as my dignity is deeply dented. I officially lodge complaint no. 10252081 on there customer care helpline no. But still no result.
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