Xpressbees Logistics — Shipment not delivered - AWB[protected]

This is regarding my orders with AWB [protected] &[protected]

On June 14, I have received one product from xpressbees delivery person which was the shipment from WareIQ (AWB: [protected]) but after the product got delivered, in status update sms it mentioned AWB[protected] got delivered!! (ie, wrong delivery update happened. I haven't received[protected]. The one which I received was [protected] on June 14th).

Okay, I thought tomorrow (ie, June 15) they will deliver the other shipment (ie,[protected] and the issue will get solved.

But on June 15, I received only an sms (no product) from xpressbees saying that the AWB [protected] got delivered.!! (But I have already received this product on June 14th itself!! Then how can they deliver it again on June 15. And by the way, where is my order AWB[protected] ??)

In xpressbees system records, they have updated that the 2 orders are delivered but in reality I have received only 1.

June 14: I have received the product AWB [protected] but got status update as[protected] got delivered!

June 15: I received an sms that product AWB [protected] got delivered.

I have explained my issue to the maximum. Hope I can get some solution through this portal.

Regards,
Jefin Mathew
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