Xpressbees Logistics — Street style store order not delivered; AWB:[protected]

I haven't received my package till now..and i am not even getting any updates regarding my package though it's already in Dehradun.
i tried several times to reach customer care support via call but, couldn't. i even dropped enquiries and there was still no response.
please look into this matter.
i need my package to be delivered asap. it's urgent.
my street style store's order is an exchange order and it's prepaid. i even dropped a mail for the customer care but got no response. it's been more than a week.