Xpressbees Logistics — Unexpected hold parcel without reason

Address:

Bethuadahari

This is a most third class courier service expressbees.
I'm also worked at tata 1mg green valley then green valley delivered via DOT time & responsibility is good but now this time ex pressbees totally hampar customer service.
See this image below destination location Bethuadahari arrived tow days ageo but parcel not be delivered.
Whats the issue .. At first think about this is not a beuti products this is a madical parcel & totally argent product. Why hold expressbees madicin on delivery location ??? Why they to late extra 2 days & delay to deliver.
Still I'm not recieved medicine.
I want give some steps against expressbees otherwise I'm living 1mg & my family also friend circle all person say about this issue and fraud