Having dealt with many international and domestic courier companies and thier services, I must say your company and people are the most inefficient and perhaps illiterate people in kerela. They sent Sms stating customer not available without making an effort to deliver or make contact. I come to a conclusion that they are not educated to read address or location as the main problem. It is a pathetic service esp in COVID time as I never experienced it with other courier companies. You may be better off doing some other less challenging business in my openion.
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