Xpressbees Logistics — worst customer service

Address:Mahbubnagar, Andhra Pradesh, 509216

Hai there,
I have ordered something on paytm and it should be delivered by 18th of this month. And i received a sms saying my parcel is out for delivery and with the details of the delivery boy. His name is guda vinod. And then the cinema has started, i tried to call him all the day for 2 days and he kept it switched of and ofcourse i didn't even got any call from anyone. I myself waited for 2 days (18, 19) and i tried to call bluedart as the xpressbees is in the same shop. They always said me that the shop is closed due to holidays, um that reasonable and its ok. But today its sunday, and still the shop is closed. But yesterday it was saturday and they never ever called me for delivery and i am damn sure that all my details are correct. So i said and asked them the same and they came to a fight with me and talk in a worst rude manner with me, i need justice here, is it my mistake or him? You guys should intimate me that the parcel has arived and is out for delivery and should come to my home to give delivery. Here in my situation nothing has happened. I request you to warn the person vinod and the working phone number of him is this (I mailed it to you xpressbees). I called him from this number for my parcel and he talk to me rediculusly and rude manner and fight me. I need apologies for what i have taken from him. How i should bear your worst fight when the mistakes are from your side. I would proceed to complaint about your company on social media, google maps, consumer complaint sites reviews (Which is honest ofcourse) in case you don't warn him to stay in limits and respect customers who are giving money for not coming to home for delivery. I got lot of couriers from xpressbees and i should always go to their shop which is far away by myself to take it and they dont even call me.
Please do consider my requests and do warn him now. I need your reply with answers
Thank you
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    XpressBees Logistics Phone
    +91 20 4911 6100
    XpressBees Logistics Address
    3rd and 4th Floor, Rajashree Business Park, Plot No 114, Survey No 338, Tadiwala Road, Nr. Sohrab Hall, Pune City, India - 411001
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