| Address: | Pune, Maharashtra, 411007 | | Website: | www.xpressbees.com |
The courier service of XpressBees is worst of all and Banks should stop their services with these guys. Absolute Chaos and these guys simply work keeping their brains at home.
Bank like ICICI is still having tie ups with such guys for delivery services is shocking!!! It is threat to Bank's reputation for their services!
Their delivery marking is fake. To complete targets they simply mark as people not available at said address(to avoid their trips to the address) and simply return it back. I was available at my said primary address whole day but in-spite of that the status was wrongly stamped as "Not available". I get other courier items same day but not the one by XpressBees.
Their job is to just do donkey work and not even think if the corporate address to which the delivery is attempted has holiday. They will attempt delivery even to corporate addresses even on weekends!(Saturdays!) and then they do not care or bother to even call the customer during multiple delivery attempts!
When called to courier office, the manager does not talk on behalf of the company. He keeps defending himself saying that it is not my fault and does not even listen what customer is saying. They are just interested in blame games. Since last 15 days these courier guys are playing hide and seek and wasting time, money and energy of both customer and their own! BUT THEY DO NOT HAVE COMMON SESNSE OF CALLING CUSTOMER AND CONFIRMING before attempting delivery!
SIMPLY HOPELESS SERVICE! They simply do not deserve to work in cities like Pune. They should set up their office in some village! Was this information helpful? | 
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