Xpressbees Logistics — Xpressbees Order not received but shows as 'out for delivery' then rto

Address:

Building# B1, Kumar Cerebrum IT Park, Kalyani Nagar, Pune, Maharashtra - 411014

Dear sir,

This is third time an employee of xpressbees has scanned the package by himself and marked 'Customer not available' without any delivery attempt and order get back to RTO without contacting me or calling me. I did check with them my contact no and address is correct .

I did talk to assign delivery executives 'Pawan Kumar (222596)' and jeetan kumar (199766) both were on leaves on delivery day and according to them status marked as 'Customer not available' by internal team.

Order was placed on Jan 24, 2023 and more than one month completed but parcel not delivered yet. That the second time order was placed, first time it was lost by same courier services.

Tracking id -[protected]
expected delivery was 31 Jan 2023.