Xpressbees — Product not delivered even after a week of stipulated date

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Xpressbees

I ordered some couple of products from Ajio it was partly shipped by delivery and partly by Xpressbees.. The order shipped by delhivery was delivered before time by Xpressbees still not delivered my products... It showed out for delivery before 5 days bt no one contacted me reg delivery... After sometime they sent a msg saying that someone is waiting at your doorstep he cant reach u and sent his contact number.. Immediately I called him, bt he said the he is in leave and today he didn't went to the office and he is not responsible for that delivery.. I dont know whether he says the truth or not.. They sent me his number only... I raised a complaint to them via email.. Bt still there is no response.. Instead in the tracking page it showed that I wished to self collect my order bt I never asked for it.. The next day I called the same number but he didn't picked it up... I claimed for a callback from the agent but they didn't responded me.. Another delivery from meesho also shipped by Xpressbees reached my nearby hub but it was not delivered too still now... Always Xpressbees are worst this time they are to their extreme...