Xpressbees — Rude and nuisance behaviour of delivery boy

Without coming to my house or building delivery boy was asking delivery code about my product.i told him to come to my flat and deliver then he denied. Then i told him i will come down to my security gate then i will give him deliver code and he can deliver product to me directly. When i went down nobody was there and he didnt came to deliver my order. Its a kind of fraud that delivery boy ask delivery code they marked order is deliver but they do not deliver product to customer. I told him to not do this so he started shouting and telling me that he came but i didnt open the door. This kind of fraud and behaviour is unacceptable. Kindly do something about it.
Order no-[protected]
Incident date-09/01/2023, 15:45