[Resolved] Yamaha — im complaining about the person who is working as a team manager mr. edwin,@svd motors pvt limited, medavakkam tank road, chennai-10

fascino

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

I booked Yamaha (Fascino) on Saturday 18.08.18 with full payment, Later i came to know that cost of my vehicle is less than what i paid, so i discussed with Mr Mani about the costings, and he really made effort to solve my issue with good manner, after a long conversation he discuessed with his manager Mr Edwin in order to solve this issue. Where as Mr Edwin didnt took any effort to talk instead his answers were very harsh, and iam really upset with this, he really need to learn how to treat a customer when they asked for a help, even after making the full payment.i assure that people like him made the customers to feel very bad.i kindly request you to take proper action for this incident.

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Sep 23, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2018

Yamaha Motor India Customer Care's response Dear Sir,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards
Team Yamaha