Yamaha India — Service and mechanic

Address:700156

Sir/madam,
I had purchased sz rr version 2.0 in blue and white colour in april 2016 from yati yamaha patna, bihar. By delivering my bike the sales man drop my bike on inclined and get scratched on fuel tank, cylencer, saree guard, back side body. I ordered them to change the damaged part. They do so but their response was irritated. On first service this has untrained mechanics they rubbed my bike by sand paper. For removal of water stain on back body. That part has been faded. They do not give any response to it. And in second service on 8 july 2016 i told them that check my bike's chain case and chain either it is loose or not. The mechanic whose name is suraj tighten my chain hardly that i ride on my bike and my rear wheel get very hot.
Can i ask you why your company give job to untrained mechanics.
I think i have wasted my money on your company.
They have no manner to talk to customer. Not give response.
Money never grow on trees. My parents work very hard to earn money. And your company sibling doing these type of nonsense things.
I surely not suggest any of my relatives and friends to purchase yamaha bike. If i don't satisfied by company's service.
I request you to please contact this dealer to correct their behavior.
Next time i want all these things as good as possible.
Was this information helpful?
No (0)
Yes (0)
Yamaha Motor India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
Username
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected].

Regards
Team Yamaha

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yamaha Motor India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    3271
    Pending
    0
    Resolved
    2269
    Yamaha Motor India Address
    Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
    View all Yamaha Motor India contact information