[Resolved]  Yamaha Motor India — 25+ days and still no replacement parts available for fz25

Address:

New Delhi, Delhi, 110034

Hello,
A very good afternoon to who so ever is reading this email.

I have been an owner of a different motorcycle other than a yamaha and hence, i was estatic to hear that yamaha is launching another motorcycle with 250cc engine capacity. I got the bike the moment i possibly could. I bought the bike from "tarun yamaha, gwalior". The said agency is not active anymore and since has been defunct.

Please find below the details of my motorcycle
Registration number: mp07nb4797
Chassis number:me1rg4212h0001702
Engine number:g3h7e0001688

During the last week of august, i was having a travel bug, therefore decided to travel to manali on the bike. It was raining very heavily, near mandi, so i slipped and fell. Bike's handle bar got crooked, windshield broke, the cowl broke, the left tank scoop got scarred and the left side tail cover broke too.

I somehow was able to take my bike to mandi yamaha, the people there told me that spares werent available and the people helped me get back to road. We completed the trip by 27th august and came back, after coming back, i went to yamaha sector 63, noida and ordered the spare parts.

It has been more than the waiting time of 15 days. It has almost been a month at this point and the people at the showroom have been rude, asking me not to call them. I am suffering a lot because i cannot ride such a bike. Its not healthy.

The people at the agency are also getting very rude, asking me to stop calling them.

Please resolve this issue or i will have to seek judicial remedies.

Regards
Shubham tripathi
+91 [protected]
Chamber no.87,
Bhagwan das road,
Supreme court of india, new delhi.