[Resolved] Yamaha Motor India — about irresponsible service - broken my side mirror

jaganpon

from Bengaluru, Karnataka

Address:

560076

I have given my fasino 2nd service at laxmi international, arkere gate bannergattah road, bangalore on 14/10/2017.. When i get my vehicle back i found one side mirror is missing. I asked the person they said while tranfer the vehicle from ground floor to 2nd floor the glass hit somewhere and broken. And they will replace it and give in 1 or 2 days as they do not have stock. Now its been 10 days no calls from the representatives, i try calling the showroom nobody attending the call.

Note: when i hear the news i not even shouted the person as i can realize its an accident. But irresponsible action that not updated anything on this is really irritating.. Will the people work if i lost my mind and shout??

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Dec 8, 2017

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2017

Yamaha Motor India Customer Care's response HI,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha