[Resolved] Yamaha Motor India — about my fz bike

Honey Udhay

Address:

Kukatpally, Hyderabad, Telangana

Hai iam sharath.
I bought fz s 2.0 in 2017. I really had very bad experience with my bike repeatedly it will stop and never starts again. When i raised complaint on this in service center they suggested me to change the battery then your problem will be solved i did as they even though my battery still under warranty. Within in 15days again i face the same issue this time i asked them please take your time and recheck correctly they kept for one day and said no problem you can carry-on. Within 10 days under again same problem this time again they said there will be battery issue go to the battery store ask them provide the new one... When i went to battery store they check with the equpiments they said the battery was very good condition and they shown me the voltage as well and they said if i send this battary to company they will resend the same battery because it doesn't have any problem.. This time the service guys asked me to keep for 1wk and will let you know the problem... With in 2months under i went 4 times regarding same problem yet not solved i already said it was defective product wat the sold to me... I want to go for consumer court for this worst product and sales.. I spent my hard earning money on my bike and it was in service center most of time then with me... I have raised 5 times complaint on the same issue nither gm responded nor company..

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Mar 29, 2020

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Feb 25, 2020

Updated by Honey Udhay This mail to you is just a final attempt by me before i move legally to see if any one responsible at the yamaha would find it and try to sort my issue out

Verified Support

Feb 27, 2020

Yamaha Motor India Customer Care's response Dear Sir,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha