[Resolved]  Yamaha Motor India — about service and mechanic

Address:Raigad, Maharashtra, 402301

Dear sir/madam,
I bought yamaha fazer a year ago dated december 2016.
Mh 06 bs 1692
Dealer name amar agencies mahad.
Raigad, maharashtra.
When i buy that bike with in month the gear shifter was looking rusted even i complain to owner of showroom they said they will arrange the new one with in few days and now almost passed a year.
One more thing when i went to service centre for claiming free services the mechanic has opened the rear tire and he has not fitted properly thats why a tire is damaged from one side only in this situation what should i do please look into this matter and revert back as soon as possible.
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Jan 18, 2018
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2017
Yamaha Motor India Customer Care's response
HI,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Complaint comments 

Comments

Sir
I purchase scooter yamaha RAY Z at
pacer yamaha showroom Rajarajeshwar nager bangalore on 3/5/17
At the time of free service he amount asked for oi Rs 400.
second time also amount asked for oil or grease Rs 115'
cheating customer
at the time of purchase he given old tool kit i am not taken then given new for cheating customer. so bad

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