[Resolved]  Yamaha Motor India — about service center

Address:New Delhi, Delhi

Sir i am in possession of a fasino society purchased 18 months back. Yesterday on 28th july 2017 i went to the service center as the self was not working. Mr vickey in uttam nagar branch took my complaint & told me to come at 4.30pm. When i reached at the given time i was told that the motor of the self is not working so pls give me tmrw's time. On 29th july 2017 when i called up mr vickey he told me that pls come at 5pm. I reached at 5pm just to know that the work is still on & they r not changing the motor. One mr sachin who takes care of the spare parts was not issuing the new motor just because the scooty was under warranty period. I had to stand on their head to get the scooty repaired. This is really disgusting on their part. You are just harassing the customer & spoiling ur name. Request u to kindly take action.
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Sep 17, 2017
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2017
Yamaha Motor India Customer Care's response
Dear Anurag Arya,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Complaint comments 

Comments

I gave my bike to service ... Bike had a eage and chain noise... But they done water wash and gave it back... They only for money minded... After two days battery full dead... I think they theft or changed a battery... Before that my battery was nice... Now my bike can't start ... Just jammed in my home... You must resolve this.

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