[Resolved] Yamaha Motor India — about service center | |||
Sir i am in possession of a fasino society purchased 18 months back. Yesterday on 28th july 2017 i went to the service center as the self was not working. Mr vickey in uttam nagar branch took my complaint & told me to come at 4.30pm. When i reached at the given time i was told that the motor of the self is not working so pls give me tmrw's time. On 29th july 2017 when i called up mr vickey he told me that pls come at 5pm. I reached at 5pm just to know that the work is still on & they r not changing the motor. One mr sachin who takes care of the spare parts was not issuing the new motor just because the scooty was under warranty period. I had to stand on their head to get the scooty repaired. This is really disgusting on their part. You are just harassing the customer & spoiling ur name. Request u to kindly take action. Was this information helpful? | |||
Sep 17, 2017 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Jul 31, 2017 Yamaha Motor India Customer Care's response Dear Anurag Arya, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M. Regards Team Yamaha | |||
1 Comment | |||
Comments
I gave my bike to service ... Bike had a eage and chain noise... But they done water wash and gave it back... They only for money minded... After two days battery full dead... I think they theft or changed a battery... Before that my battery was nice... Now my bike can't start ... Just jammed in my home... You must resolve this.
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306