[Resolved] Yamaha Motor India — about the service provided by authorised service centre

Sajjad Parry

from Mysore, Karnataka

Address:

Dharwad, Karnataka, 580009

I'm totally annoyed by the service provided by yamaha service centre at hubli. First i had heat problem with my engine and they advised to change the chain which actually was not loose but they changed and said engine will not heat up now. And changed certain parts which i find were not necessary to change. Even after all this methe engine heat did not vanish. Soon after that my bike got problem as it was not accelerating. They could not fix it when a technician came to fix it. But finally they did it and it could not even run for 10 days. My bike broke down after getting it fixed it could not run for 10 days and i faced the same problem. And then they refused to attend the bike when it broke in the middle of my way. It is better to to give bike outside than giving it there in the service centre.

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Nov 9, 2017

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2017

Yamaha Motor India Customer Care's response Dear Sajjad Parry,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha