[Resolved] Yamaha Motor India — about yamaha scooter service

Hema Shekhawat

from Jaipur, Rajasthan

Address:

Jaipur, Rajasthan, 302012

I have brought new yamaha ray z scooter in month of october. It's being only months i have gone through two services but having lots of problems in self start and scooter not able start by kick. Why it seems like battery is not working properly. Why new scooter faces such a problem in 2 month. I need to know why i am facing such problem with new scooter.

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Jan 16, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2017

Yamaha Motor India Customer Care's response HI,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

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Comments

AparnaMhatre

from Mumbai, Maharashtra

Complaint number is IC-34134-F8J7 : Yamaha India, is very irresponsible. Even after sharing all the possible details, you are not able to provide customer A REGISTERED VEHICLE (RTO Passing). Initially I thought it was Showroom owners fault (i.e. Sakshi motors, Nerul, Navi Mumbai), but I was wrong. Even Yamaha couldn't deliver help to customers complaint. Vehicle baught in September 2017 is still not registered by Yamaha and today is 9th January 2018. Now that you guys are not receiving my call, not replying to my emails. I have to take strict action against you. Thanks for wasting my money. Good Luck to your brand image. I'll try and share this as much as possible.