[Resolved]  Yamaha Motor India — ABS not working

Address:Aluva

Dear
My Name is Aravindan R R owner of Yamaha MT15 since 2019 July. ABS not working from Feb last week onwards: I have called your authorized service centers multiple times for the new part. On their point, the MC kit is defective at the beginning. But after that, they asked me to change the whole ABS, and they said my warranty is collapsed due to the service late. Since I'm a healthcare worker in a pandemic situation i have a lot of restrictions to travel. However, i have informed the service center through a phone call. But now they asked me to charge the ABS cost as well as the service charge.

I accepted that i was late, but please consider this pandemic situation replace with new spare part at the free of cost
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Aug 5, 2021
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
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Dear Aravindan,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

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