[Resolved] Yamaha Motor India — amount being charged for insurance insurance

Adithya5994

from Hyderabad, Telangana

Address:	500082
Website:	www.venkateshayamaha.com

Hi team,

This is to bring to your notice about the dricrabency in the amount being charged for the for the insurance renewal taken at on of your showrooms.

I need to being the flowing points with regards to my experience :

1. Why is a extra 2% being charged when the payment id done using me debit card.

2. An amount of 2000 inr is being charged for a insurance renewal and a hand written bill was given.
Next day the policy was sent to mail only upon my remainder to my surprise i is noticed that the insurance amount in the policy was only 1903.
If this is the case was an extra charged from me the day before and why was a hand written bill given that too for a higher amount...?

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Jun 16, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

May 09, 2018

Yamaha Motor India Customer Care's response Hi,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

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Comments

Yamahafan

from Chennai, Tamil Nadu

Hi.. I bought a bike mid of Feb, 2018. As far as bike riding is good. But they are using child parts quality is very bad. Within 3 months I got a problem in speedo meter cable is not working. I checked local workshop engineer. He said the cable is problem, you have to replace the cable. I had a worst experience of Yamaha child parts quality..

Yamaha Motor India Customer Care's response, May 16, 2018

Verified Support

Hi,

Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha